As a manager, you have a direct impact on staff engagement in their role and the organization. How do you make sure that you effectively involve, engage, and empower your staff?
Here are the essential questions to consider if you desire to be the kind of boss people don’t want to leave:
Do you share information?
Keeping staff out of the loop regarding organizational initiatives, strategies, and targets can severely limit their ability to add value. It can leave them feeling blindsided when problems arise that they know they could have contributed to changing—if they’d been made more aware.
While you don’t need to “tell all from the top,” it is important to openly communicate business challenges, targets, and areas of growth in ways that encourage staff to share their perspectives and ideas. Ask “From the information that I have, what information can I give that would empower my staff and allow them to contribute solutions or ideas to move forward?”
Bosses who withhold information often have underlying assumptions that innovation and ideas for business growth are the sole responsibility of management, excluding people who could be part of making the organization greater. Open and thoughtful information sharing invites everyone to be part of moving the organization forward.
Do you engage staff and their creativity?
Are you interested in your staff, their ideas, and their unique ability to positively impact the business?
Here are three ways to increase staff creativity:
1. Have one-on-one meetings with your staff. Ask them questions that encourage creative thinking:
What ideas do you have?
Are there things you wish you had available that you don’t have available?
What can I contribute that would make your job easier?
What system can we put in place that would allow you to be more effective in getting your job done?
What roadblocks are you facing that you could use some contribution to?
If you had my job, what would you do differently? What else would you create?
2. Invite people from other areas of the organization, such as finance, HR, or business development, to your team meetings. Ask “Who or what can we add to increase our creativity and innovation?” This brings fresh and unique perspectives for you and your staff to engage with. It also has the added bonus of encouraging your staff to create connections and networks across the organization that will expand their awareness of the business.
3. If you are a multilevel manager, have skip-level meetings with the staff who work under your direct reports. In these meetings, bring one or two things you want to share, but focus mainly on listening to what is working and not working from their perspective. What ideas do they have to improve systems, products, and services? What else are they aware of that you may not be?
Starting conversations and asking questions promote inclusive engagement of talent that already exists in your organization—how many ways can you engage staff to create and implement new ideas?
Read more about roadblocks, guidance and empowerment on HR Daily Advisor.
A life-long entrepreneur, the CEO of Belapemo, Laleh Alemzadeh-Hancock dedicates her career and personal life to inspiring and empowering individuals and organizations who desire to exponentially grow their lives and their businesses. What makes Laleh and the resources at Belapemo unique is their ability to partner with their clients to turn every scenario or challenge from “that is impossible” to “everything is possible”. Read more about Laleh here.